New York-based web company looks to add exceptional customer service to award wins
(Nyack, NY) July, 23, 2012 – For the past seven years, the New York Enterprise Report has been recognizing the tri-state area’s top small businesses for their accomplishments. This year, the New York Enterprise Report is proud to announce Liqui-Site Designs, Inc. as a finalist in the Customer Service Best Practice category.
The Best Practice Award finalists were chosen based on their ability to demonstrate the use of a best practice to generate competitive advantages, revenue profits and long-term value. Liqui-Site was selected from more than four hundred applicants in the New York Metropolitan area.
Liqui-Site Designs Inc., a brand activation firm headquartered in Nyack, New York, was distinguished for its holistic approach to customer service, including innovative platforms like a client support web portal that expedites maintenance requests, complimentary website and inbound marketing evaluations for potential clients, and integrated brand marketing services for search engine optimization, link building and social media management, using a robust, best-in-class platform.
The firm’s love for its “Liqui-Site Family” of clients is reflected by its accessibility, professionalism, and eagerness to do things right the first time for maximum return for clients. Unlike many web development companies, Liqui-Site consults with clients in all phases of the website design and development process, ensures that search engine optimization is built from the ground up and maintained for the long-term, and provides post-project assistance – including educational training on ecommerce and content management platforms, media relations, content creation, and social media integration and management.
The firm’s best practices in customer support are measurable in terms of its expansion into new industries, client satisfaction rate, and that fact that clients businesses are more engaged and seeing substantial return on investment.
“We are proud to recognize the achievements and accomplishments of Liqui-Site Designs, Inc.,” said Robert Levin, Editor-in-Chief & Publisher of The New York Enterprise Report. “The use of their unique customer service best practices gives them a distinct competitive advantage and we congratulate them for their initiatives and innovative thinking.”
“This is the second time we’ve been named a finalist in the NYER Awards – 2007 in the Technology Best Practice category. Five years later, our commitment to unparallel customer service is not only what drives our innovation in technology and service offerings, but we really do love our clients!”, said Kelly Campbell, President of Liqui-Site Designs, Inc. “If we can help them grow their small-mid sized businesses or non-profit organizations, we are there with tips, recommendations, reports, new services, and easier ways to communicate with us and engage their own customers.”
The Best Practice and Best of the Year winners will be announced at the Small Business Awards Gala on Wednesday, October 10th from 6 p.m.- 10 p.m. at the Metropolitan Pavilion in New York City.
For more information about the New York Enterprise Report, visit www.nyreport.com/awards or call 631-393-0220, or email [email protected]
Since 2003, Liqui-Site is a digital agency focused on creative and technical execution—dedicated to delivering measurable results to cause-minded clients. An experienced team, driven by relationships, solutions and social good, Liqui-Site specializes in custom websites, ecommerce, search engine optimization (SEO), search engine marketing (SEM), digital ads and retargeting, as well as email marketing and automation. Visit www.liqui-site.com or call (845) 353-7771.